Can't Access Left Path

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Can't Access Left Path

Postby CAJN on Mon Aug 26, 2013 9:52 am

I have the following scenario set up.

Mapped drive on a PC that is from a NAS box. Copy from Left to Right. The right side is a FTP site. The right side connection is fine. When I run a manual connection, I can run the task. If I use the scheduler I get an e-mail stating "Can't Access Left Path".

Any thoughts on why this is occurring?
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Re: Can't Access Left Path

Postby superflexible on Mon Aug 26, 2013 10:14 am

Yes, mapped drives are not always actively connected. First thing is you have to use a UNC path, for example \\myNAS\myShare\myFolder

And then it may be necessary to supply the network credentials for the NAS in the profile. This is done on the Job tab sheet in Advanced Mode ("Make Network Connections").

See also
http://www.syncovery.com/documentation/faq/noaccess/
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Re: Can't Access Left Path

Postby CAJN on Tue Aug 27, 2013 7:59 am

Thank you for your quick response. I have done as you instructed and here is the e-mail I recieved from the scheduler:

Super Flexible File Synchronizer v5.73 Report


Licensed to: Cajn Computer Services, LLC

Running on : fileserver


Profile : ***** **** ******

Start time: 8/26/2013 9:00:08 PM

Completed : 8/26/2013 9:09:12 PM


________________________________________
Overview:
Run Number 1 at 8/26/2013 9:00:08 PM:
can't access left path
Attempt 2:
can't access left path
Attempt 3:
can't access left path
Attempt 4:
can't access left path
Run Number 2 at 8/26/2013 9:09:09 PM:
can't access left path
________________________________________




Run Number 1

Start time: 8/26/2013 9:00:08 PM

Completed : 8/26/2013 9:00:15 PM


Short Results: can't access left path


Detailed Results
-----------------------

can't access left path


________________________________________




Attempt 2


Short Results: can't access left path


Detailed Results
-----------------------

can't access left path


________________________________________




Attempt 3


Short Results: can't access left path


Detailed Results
-----------------------

can't access left path


________________________________________




Attempt 4


Short Results: can't access left path


Detailed Results
-----------------------

can't access left path


________________________________________




Run Number 2

Start time: 8/26/2013 9:09:09 PM

Completed : 8/26/2013 9:09:12 PM


Short Results: can't access left path


Detailed Results
-----------------------

can't access left path


________________________________________



Profile Description
-----------------------
Name: **** ***** ******
L -> R
Run Daily At 9:00 PM (next: 8/27/2013)

LEFT SIDE : \\Nas-86-d2-d7\medical_records
RIGHT SIDE: ftp://mail.cajncomputerservices.com




The profile is executed by the scheduler in a separate thread.
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Re: Can't Access Left Path

Postby superflexible on Tue Aug 27, 2013 8:26 am

Emails don't help, we need to look at complete log files. You can also send it to support@syncovery.com.

But I won't tell you anything that's not already on this page:
http://www.syncovery.com/documentation/faq/noaccess/
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